Pulse Health Achieves ISO/IEC 27001 Certification

Our Effort to Strengthen Pharma & Life Sciences Data Security

Pulse Health is proud to announce that as of April 29, 2025, we have achieved ISO/IEC 27001 certification—a globally recognized benchmark for information security management—underscoring our unwavering commitment to protecting pharmaceutical and life sciences data.

What Is ISO/IEC 27001?

Illustration of a digital certificate labeled ISO/IEC 27001 with cloud and shield icons.

ISO/IEC 27001 is an international standard published jointly by the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC) that defines the requirements for establishing, implementing, maintaining, and continually improving an Information Security Management System (ISMS) (Medical Device News Magazine).

By adhering to its rigorous framework, organizations demonstrate their ability to identify and mitigate information risks—ensuring the confidentiality, integrity, and availability of sensitive data.

Our Path to Certification

To earn this certification, Pulse Health partnered with A-LIGN, a technology-enabled security and compliance assessor trusted by more than 4,000 global organizations.

A-LIGN is accredited by both the ANSI National Accreditation Board (ANAB) and the United Kingdom Accreditation Service (UKAS) to perform ISMS audits.

Illustration of a structured digital layout with Secure at the center, surrounded by HCP Data, Integrations, and Automation modules.

Illustration of a digital dashboard with labeled buttons: HCP Data, Integrations, Automation, and Secure, with gears and shield icons.

Together, we conducted a thorough review of our policies, processes, and controls—validating the measures we’ve long had in place to safeguard customer information.

“At Pulse Health, we’ve always taken a proactive approach to protecting our systems and customer data by aligning our internal practices with the ISO 27001 standard,” said Rob Reynolds, CTO of Pulse Health. “Pursuing full certification was the natural next step, not only to validate the controls we’ve long had in place, but to offer our life science and pharmaceutical clients peace of mind that we meet the highest standard of information security.”

Recognition from A-LIGN

“Congratulations to Pulse Health for earning ISO/IEC 27001 certification, a widely recognized signal of trust and security,” said Steve Simmons, COO of A-LIGN. “It’s great to work with organizations like Pulse Health, who understand the value of expertise in driving an efficient audit and the importance of a high-quality final report.”

What This Means for Our Clients

Achieving ISO/IEC 27001 certification reinforces our promise that every aspect of our platform—from omnichannel engagement to advanced analytics—is built on a foundation of robust security controls. Pharmaceutical brands working with Pulse Health can continue to leverage our solutions with full confidence:

Omnichannel Engagement: Deliver consistent, compliant messaging across email, SMS, fax, tele-detailing, and more via the Pulse Engagement Cloud.
Physician Data: Tap into our turn-key HCP & Patient Data for precise targeting and enrichment.

Illustration of a professional at a desk surrounded by compliance diagrams, firewall, and security icons.

Illustration of a microscope surrounded by binary code, digital locks, and shield icons.

Integrations: Centralize your tech stack with our growing catalog of pharma-focused integrations.
Marketing Automation: Automate and personalize campaigns at scale with our advanced workflow tools.

Looking Ahead

As we celebrate this milestone, Pulse Health remains dedicated to continuous improvement—leveraging the ISO/IEC 27001 framework to drive even greater security, compliance, and reliability across our offerings. To learn more about what this certification means for your organization and how we can help you engage healthcare professionals with confidence, schedule a demo today, visit our website, or explore additional insights on our blog.